Symbols Help in Customer Service
On the reverse side of the Disability Card, you can choose symbols (images) that help customer service staff understand your support needs. You can include up to four (4) symbols on the card.
Meanings of the symbols:
I need an accessible route.

I need access to an accessible toilet.

I hope to skip the queue for health reasons.

It helps me if you explain your service to me or provide information in braille.

I benefit from an induction loop and/or sign language.

I need time for transactions. Please speak clearly.

I need to bring my assistance dog with me

In addition to symbols, a QR code can be added to the card. The QR code allows you to provide more detailed information about your specific support needs.
See more information about the QR code.
